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Examples

Create Run URL Action to Computer support page

This will create a URL link that will take you to the support page for a computer based on the computers Serial Number

  1. Goto Settings | Global Settings | Custom Fields

    Under Agents tab Add Custom Field (CaSe SeNsItIve)

    Custom Field

  2. Create Task (best to use Settings | Automation Manager if you want to apply it to all computers). Add script that has an output of the data you want.

    Collector Script

  3. Create URL Action (under Settings | Global Settings | URL ACTIONS) for Manufacturer websites

    URL Actions

Dell Support Page

https://www.dell.com/support/home/en-us/product-support/servicetag/{{agent.SerialNumber}}/overview

Lenovo Support Page

https://pcsupport.lenovo.com/us/en/products/{{agent.SerialNumber}}

HP Support Page

It gives an errors because the product model doesn't match the serial number. If you figure out a better link please let us know! :)

https://support.hp.com/us-en/product/hp-pro-3500-microtower-pc/5270849/model/5270850?serialnumber={{agent.SerialNumber}}